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IncSmart
Newsletter
Finding and Using a Virtual Office
Assistant
Business is booming for virtual office assistants – with good reason. Virtual
assistants (VAs) don’t have to be in your office. They work from anywhere,
providing a range of personalized support that can cost far less than hiring
someone to be at your beck and call.
In an age of laptops, Blackberries and Web conferencing, it makes sense to hire
support staff to complete tasks that can be completed anywhere. VAs provide
various administrative and professional tasks, including bookkeeping, travel
arrangements, scheduling, and Web design or maintenance, among many others.

Tips & Tactics
Be patient: rapport can take longer to
build without face-to-face communication.
Be prompt: make sure payment goes out
according to your agreement or you may
face additional charges and fees.
Be cordial: the key to retaining great staff
lies in maintaining morale, and you don't
want to develop a rep as “the client from
hell.”
Be clear: communicate your needs as
clearly as possible, especially when
conducting business over the phone or
computer; this prevents
miscommunication and saves time fixing
errors later.
Be clever: place an ad for a VA in your
local newspaper or trade magazine.
Be a trend-spotter: VAs are increasingly
specializing in areas such as web design
and real estate – check to see whether
VAs are targeting your industry.
3rd Quarter 2007
Trout Tips
Trout fried at a low temperature absorbs too
much fat. So cook it hot and cook it fast. For
frying, bring the oil to 325 to 350 degrees; for
baking, that means a 400- to 450-degree
oven.
Overcooking dries out and toughens the fish.
Trout is done when it flakes easily with a fork
and is still moist and tender.
Store fresh trout in the coldest part of your
refrigerator (usually the lowest shelf at the
back or in the meat keeper). Use it quickly,
within two or three days.
Well-wrapped trout can be frozen for up to
two months in a refrigerator freezer and three
to four months in a deep-freeze. To thaw,
unwrap, place fish in pan, cover, and leave
for 24 hours in the refrigerator.